At MLC, we consider ourselves to be an extension of your business office. We understand that we represent your company and therefore, must represent your standards.
A customized collection program will be designed to meet your requirements, aligning with your business standards. We will look for solutions to solve your collection problems with unique methods. Measures will be taken to ensure the collection programs developed for your business are successful and your expectations are continually met or exceeded.
Services MLC offers to assist you in optimizing your returns:
Early Out Program - We partner with Account Billing and Management, offering a soft collections approach on your accounts at a reduced rate. Each client program can be customized to meet our clients needs including number of phone calls and letters, payment arrangement qualifications, etc.
Regular Collection Process - Includes letters sent to the consumer, telephone calls made, skip tracing if necessary, and credit bureau reporting with the highest recovery back to our clients.
Legal Action - We work with the Law Offices of Kofford Law on any accounts needing a more escalated collection process. His law firm has partnered with MLC for over 23 years. They handle the accounts with the same professional approach you will receive from MLC. Attorney Quinn Kofford's reputation in the collection arena is impeccable.
Credit Bureau Reporting - If the account is not paid in full after a grace period has lapsed, we report accounts to the three major credit bureaus.
Custom Insurance Billing - MLC can help you with insurance billing. We will submit information in your required or preferred format, help uncover Medicaid information and verify eligibility before submitting the information back to you.
Client Relations Department - Our friendly and knowledgeable Client Relations Representatives are always available through our many communications channels.