Communication

Mountain Land Collections believes communication is the foundation for any good relationship, whether it is with our clients or their customers. Our friendly and knowledgeable client relations team is focused on making sure you have a positive experience. A live person is available by phone, e-mail, our live chat function, or through our secure website and is always willing to help with any question or concern. You will find our Client Relations staff to be friendly, knowledgeable and eager to help you through the collections process.

Reports

  • Acknowledgements - Client acknowledgements are sent to our clients on the day the account is entered into our system.  This report includes consumer name and dollar amount entered for verification purposes.
  • Statements - Statements are generated monthly detailing the consumer's payment, current balance and status of the account as well as your account number.
  • Status Reports - Up-to-date status reports are available at your fingertips through our secure website.  They include consumer name, account number, current status and balance.
  • Custom Reports - Custom reports are always available to satisfy any reporting requirements you may have.